| Filename |
Size |
| 1 - Introduction to ITIL.wmv |
4.8 MB |
| 10 - SLA Management.wmv |
9.3 MB |
| 11 - IT Services Financial Management.wmv |
13 MB |
| 12 - Capacity Management.wmv |
8.4 MB |
| 13 - Availability Management.wmv |
18.5 MB |
| 14 - IT Service Continuity Management.wmv |
15.9 MB |
| 15 - IT Security Management.wmv |
8.9 MB |
| 2 - IT Infrastructure Library.wmv |
12.9 MB |
| 3 - IT Service Management Concepts.wmv |
12.5 MB |
| 4 - Service Desk Support.wmv |
10.2 MB |
| 5 - Incident Management.wmv |
11.9 MB |
| 6 - Problem Management.wmv |
10.7 MB |
| 7 - Change Management.wmv |
13.1 MB |
| 8 - Release Management.wmv |
12.4 MB |
| 9 - Configuration Management.wmv |
14.3 MB |
| Mock Exams |
68 KB |
| Mock Exams |
97 KB |
| Module1 |
5.7 MB |
| Module2 |
39 KB |
| Module2 |
7.6 MB |
| Module3 |
2.7 MB |
| Module3 |
3.5 MB |
| Module3 |
5 MB |
| Module4 |
4.3 MB |
| Module4 |
4.6 MB |
| Module4 |
3.5 MB |
| Module4 |
4.5 MB |
| Module4 |
6.2 MB |
| Module4 |
4.8 MB |
| Module5 |
4.6 MB |
| Module5 |
5.2 MB |
| Module5 |
6.2 MB |
| Module5 |
44 KB |
| Module5 |
2 MB |
| Module5 |
4.5 MB |
| Module6 |
1.7 MB |
| Module6 |
3.7 MB |
| Module6 |
3.7 MB |
| Module6 |
2.9 MB |
| Module6 |
4.2 MB |
| Module6 |
3.3 MB |
| Module7 |
3.4 MB |
| Module7 |
3.2 MB |
| Module8 |
19 KB |
| Quiz and Answers |
314 KB |
| Quiz and Answers |
395 KB |
| Quiz and Answers |
258 KB |
| Quiz and Answers |
194 KB |
| Quiz and Answers |
193 KB |
| Quiz and Answers |
299 KB |
| Quiz and Answers |
382 KB |
| Quiz and Answers |
198 KB |
| Quiz and Answers |
207 KB |
| Quiz and Answers |
207 KB |
| Quiz and Answers |
619 KB |
| Quiz and Answers |
810 KB |
| Quiz and Answers |
615 KB |
| Quiz and Answers |
745 KB |
| Quiz and Answers |
680 KB |
| Quiz and Answers |
802 KB |
| Quiz and Answers |
1 MB |
| Quiz and Answers |
1.2 MB |
| Quiz and Answers |
958 KB |
| Quiz and Answers |
1.1 MB |
| Quiz and Answers |
683 KB |
| Quiz and Answers |
825 KB |
| Quiz and Answers |
682 KB |
| Quiz and Answers |
800 KB |
| Quiz and Answers |
324 KB |
| Quiz and Answers |
419 KB |
| Quiz and Answers |
316 KB |
| Quiz and Answers |
327 KB |
| Quiz and Answers |
429 KB |
| Quiz and Answers |
306 KB |
| Quiz and Answers |
388 KB |
| Quiz and Answers |
303 KB |
| Quiz and Answers |
395 KB |
| Quiz and Answers |
372 KB |
| Software |
570 KB |
| Software |
619 KB |
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